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Career Details

Information on careers in the trucking industry

Operations/Management

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Information Technology

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Sales

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Finance/Accounting

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Professional Truck Driver

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Maintenance

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Dispatch

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Safety

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Human Resources

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Administration

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Warehouse

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Operations / Management
  • President & CEO (Chief Financial Officer)
  • Terminal Manager
  • Vice President
  • Fleet Manager
  • General Manager
  • Shift Operations Supervisor
  • Operations Manager
  • Oversee and plan the future of the whole company and all terminals
  • Approve all major changes and orders for new company equipment
  • Heading Board of Directors and hosting board meetings
  • Work on strategies to expand company
  • Conduct press conferences and send important announcements to all company employees
  • Provides team leadership and support to departments in a company terminal
  • Report to head office of company
  • See that the terminal is profitable
  • Conduct performance reviews and ensure that the team meets company standards
  • Review and approve payroll amounts for each department
  • Maintain positive relations with customers, other companies, and other terminals
  • Most departments will have a Vice President
  • Oversee the department, including the manager, ensuring that processes run smoothly
  • Oversee drivers, maintenance, and dispatch departments
  • Ensure drivers record mileage and have appropriate documents
  • Test and evaluate truck repairs
  • Schedule truck maintenance and inspections
  • Perform routine safety inspection on equipment
  • Oversee all departments, equipment, and operation
  • Develop plans and goals for the company
  • Prepare orders for equipment based on company budget
  • Be a leader for staff by promoting a positive and innovative work environment
  • Work with management to ensure problems are solved quickly and that work is efficient in a fast-paced environment
  • Have knowledge of freight, trucks, and equipment
  • Create daily and/or weekly plans for employees for scheduling and freight
  • Lead employees in a fast-paced environment
  • Coach employees to maintain positivity and effective working skills
  • Communicate with employees with clear expectations and be open to any questions or concerns
Information Technology
  • IT Manager
  • Programmer
  • Network Administrator
  • System Analyst
  • Oversee all computer technology to ensure they are working properly
  • Oversee all communication and information programs
  • Request budget for new technology and equipment, whether it be new laptops for the finance department or upgraded cell phones for drivers
  • Manage computer software
  • Research the latest trends in technology and find ways to apply them in the company
  • Research back-up and information security software for all computers in the company to ensure all information is kept safe
  • Troubleshoot and repair hardware, software, and network issues
  • Set up computer technology in all departments
  • Set up, monitor and update local area and wide area networks
  • Develop and manage business systems
  • Provide IT support to departments, company terminals, and customers
Sales
  • Sales Manager
  • Business Development Manager
  • Marketing Manager
  • Brokerage Clerk
  • Customer Sales Representative
  • Social Media Coordinator
  • Oversee sales team while maintaining a strong, positive relationship with customers
  • Set sales goals and executive sales plans
  • Understand that this is a competitive industry and work with sales team to coordinate the best way to keep the company name at the top
  • Work with departments and other company contacts to identify business trends
  • Offer new ideas to maintain interest in company products
  • Develop business plans and set goals and initiatives
  • Build relationships with new and existing customers
  • Promote company brand, services
  • Manage promotion, advertising and other marketing projects
  • Monitor business trends
  • Book delivery appointments, schedule pick-up
  • Negotiate sales with customers and industry contacts
  • Advise customers of any delays in shipment process
  • Maintain customer relations and seek new clients
  • Find new customers and approach them with outstanding customer service
  • Maintain a smooth sales process with efficiency and positivity
  • Discover creative solutions for customers
  • Create and monitor social media content to reach customers online and promote company
  • Keep content exciting to capture the attention of new potential customers
Finance/Accounting
  • (CFO) Chief Financial Officer
  • Finance/Accounting Manager
  • Accounts Payable Clerk
  • Accounting Clerk
  • Finance/Accounting Team Leader
  • Accounts Receivable Clerk
  • Cash Application Specialist
  • Billing Clerk
  • Controller
  • Credit Collections
  • Fuel Tax Administrator
  • Rating/Pricing
  • Licensing & Permitting
  • Oversee finance department
  • Approve budgets and transactions
  • Oversee all company purchases
  • Develop a strong relationship with vendors
  • Work with finance department to prepare a company budget for daily, weekly, and monthly purchases
  • Process invoices, cheques, and company payments daily
  • Charge appropriate payments to accounts
  • Maintain data entry of transactions
  • Maintain files of entered information, such as invoices
  • Perform routine cheque runs
  • Prepare journal entries
  • Receive and document invoices
  • Work with others in finance to meet deadlines
  • Manage daily account transactions
  • Oversee accounts receivable, accounts payable and month-end duties
  • Assist and be a mentor to the finance team
  • Create invoices and monitor customer accounts and PO’s
  • Prepare regular bank deposits
  • Maintain files of customer documents
  • Ensure that no payments are inaccurate or missed
  • Post cash receipts to necessary bank accounts
  • Access deposit information on electronic bank accounts
  • Ensure all cash amounts are accurate
  • Work with Finance team to check for exception payments and post them
  • Bring up issues with Finance team and help work out solutions
  • Data entry of all billing charges into the system
  • Manage data for completed deliveries and the corresponding freight rates
  • Assist with scanning and other administrative duties as required
  • Manages company transactions, ensuring they are all accurate
  • Maintain relationships with banks the company is associated with
  • Oversee administration and accounting activity, providing advice and feedback
  • Present budgets to CFO, based on latest industry trends for approval
  • Improve client payment profiles by monitoring credit limits
  • Risk assessment of clients that are in high risk of fraud and other legal issues
  • Contact clients regarding overdue payments and give accurate account updates
  • Review fuel tax reports and ensure tax requirements are met
  • Monitor provincial fuel tax rates
  • Prepare travel expense reports for employees
  • Prepare compliance audits
  • Calculate shipping rates and prices
  • Customer service support for pricing and negotiate to get the best rates
  • Follow up with customers to maintain company-client relationship
  • Assist operations with rates and carrier information
  • Ensure that all vehicles are licensed and permitted so they are always legally able to operate
  • Manage licenses, maintain records, calculate taxes, and fees
Professional Truck Driver
  • Local
  • Dedicated
  • Linehaul/Regional
  • Shunt
  • Courier
  • Flat Bed
  • Long Haul
  • Straight
  • Team Drivers
  • Specialized
  • Ability to operate trucks with heavy duty loads, such as concrete or steel
  • Know how to handle certain types of loads on different types of trucks
  • Prepare proper paperwork, and any other procedures needed to carry a specialized load
  • Perform routine local runs
  • Know area well and develop professional relationship with customer
  • Prepare accurate paperwork
  • Shunt trailers where needed in dock and yard, and record in shunt log
  • Pre-trip inspection on all trailers moved
  • Routine travel between two major port cities
  • Move trailers to and from dock doors
  • Organize equipment, make sure yard is clear and safe
  • Record trailer checks, fuel, content, and seal number
  • Operate forklift in tight, hard-to-reach areas
  • Deliver to customers, mostly routine
  • Start and finish at home terminal
  • Drive company truck and follow maps and schedules
  • Prepare accurate paperwork
  • Secure load with straps and tarp prior to going on the road
  • Loading at terminal and unloading at delivery destination
  • Maintain a clean, safe truck and ensure all required gear is in the appropriate place before going on the road
  • Drive truck long distance: other parts of Canada and the US
  • Transport products to appropriate location
  • Prepare documents, keep logbook
  • Deal with customs (cross border only)
  • Pre-trip inspection, including recording cargo, fuel and truck condition
  • Properly secure load according to straight truck standards
  • Pre-trip inspection of tires, lights, brakes, and more
  • Complete required paperwork
  • Know the route and deliver with outstanding customer service
  • Two people in a truck, usually long haul
  • Alternate driving while other sleeps, which helps the products get delivered quicker
  • The truck can go further than usual in that amount of time
  • Ability to operate trucks with heavy duty loads, such as concrete or steel
  • Know how to handle certain types of loads on different types of trucks
  • Prepare proper paperwork, and any other procedures needed to carry a specialized load
Maintenance
  • Parts Manager
  • Shop Floor Supervisor
  • Parts Technician
  • Maintenance Manager
  • Fleet Maintenance Manager
  • Inventory Clerk
  • Service Writer
  • Detailer
  • Heavy Duty Technician
  • Maintenance Shipper/Receiver
  • Truck and Trailer Technician
  • Tire Technician
  • Maintain parts inventory and recommend parts based on customer needs
  • Create quotes for customers and assist them with any issues that arise
  • Arrange orders for customers and answer any questions they may have
  • Prioritize tasks
  • Create shift schedules
  • Inspect mechanical and electrical work
  • Maintain a safe, clear work environment
  • Indoor work with parts catalogues, databases, online catalogues
  • Keep up-to-date inventory systems to order and maintain stock of truck and trailer parts
  • Prepare orders for warehouse
  • Provide customer service for customers and employees
  • Ensure efficient and effective maintenance work
  • Manage maintenance team
  • Develop programs to keep maintenance team up-to-date on topics such as health and safety
  • Assist with and offer advice for maintenance problem-solving
  • Analyze and recommend efficient maintenance costs
  • Evaluate inspection, repair, and work order reports for accuracy
  • Responsible for maintaining inventory within company standards
  • Assist in hiring process in the maintenance department, and conduct performance reviews for existing employees
  • Oversee inventory products
  • Ensure that customers get their products on time every time
  • Assist in selecting and loading products to be delivered
  • Keep up-to-date inventory record in database
  • Actively listen to all customer issues and requests regarding their truck
  • Inform the customer of the procedure being done on their truck
  • Work with Fleet Maintenance Manager to provide cost estimates
  • Responsible for appearance of company trucks, vehicles, and equipment (cleanliness and decals)
  • Inspect, clean, wax and vacuum all trucks upon arrival to terminal
  • Ensure all trucks on the lot are locked at the end of the day
  • Yard work such as clearing snow, ice or debris if needed
  • Report any truck damage to management after inspection
  • Diagnose problems on heavy duty trucks and equipment
  • Deal with ordering required parts and informing customers of the estimated wait time
  • Perform major repairs such as electrical and mechanical issues
  • Test equipment after repair to ensure the vehicle runs normally
  • Arrange shipping by preparing bill of lading, customs forms if needed, and invoices
  • Pack shipping item and label appropriately
  • Ensure proper loading and unloading of materials
  • Maintain records of materials shipped and received
  • Place unloaded parts into designated areas
  • Work on trucks, trailers, and heavy equipment
  • Inspect, test, diagnose, and repair
  • Service mechanical, electrical, and electronic systems
  • Mechanics who perform maintenance and truck overhauls
  • Ability to work with all types of tires
  • Diagnose issue, repair truck tires
  • Ensure trucks and trailers have safe and properly functioning tires installed
Dispatch
  • Planner
  • Driver Relations Manager
  • Dispatcher
  • Fleet Manager
  • Assistant Dispatcher
  • Dispatch Scheduler
  • Dispatch Logistician
  • Plan work schedules for Dispatch staff and trips for drivers
  • Work on activities with other departments
  • Conduct performance reviews
  • Keep drivers on the right path with consistent communication
  • Address driver issues and seek possible solutions
  • Check in with drivers to ensure they feel comfortable and respected
  • Work with the Fleet Manager to hire the most fitting drivers and to work out driver conflict
  • Oversee drivers and ensure they have the correct codes
  • Monitor driver equipment, licenses, and reports
  • Supervise, train, monitor budgets, and consistently enforce safety policy
  • Assign routes and loads to drivers
  • Communicate with clients to ensure deadlines have been met
  • Have knowledge of transportation rules for all load types
  • Ensure all loads are properly secured before trips
  • Oversee driver retention and driver relations
  • Report directly to Dispatcher on daily assignments
  • Coordinate daily orders, pick-up, and delivery
  • Remind drivers of safety procedures
  • Responsible for coordinating with various departments
  • Work out proper scheduling for drivers to meet clients’ needs in a timely manner
  • Maintain trucks and trailer inventory
  • Assign employee tasks according to skill
  • Track driver hours and location
  • Arrange for truck maintenance when needed
Safety
  • Safety and Compliance Officer
  • Safety and Compliance Administrative Assistant
  • Claims Clerk
  • Safety Coordinator
  • Transportation Safety Specialist
  • Professional Driver Trainer
  • Fuel Manager
  • Investigate incidents, collect incident reports
  • Schedule safety meetings and orientation during onboarding
  • Have knowledge of federal occupational health and safety guidelines
  • Conduct safety training if needed
  • Assist Safety and Compliance Officer by receiving and filing all incident reports
  • Help schedule meetings and training
  • Keep records of all meetings and employee documents
  • Inspect and resolve OS&D (overages, shortages, and damages in load) claims daily
  • Deal with contract agreements
  • Collect statements from insurance companies and investigate losses
  • Negotiate and resolve claims with legal representatives, clients, and claimants
  • Help prepare annual insurance renewals
  • Reach out to management and other employees to promote a safe, healthy work environment
  • Create training and other initiatives to get employees involved in a safe work culture
  • Assist in investigating accidents and incidents and maintain records of each
  • Enforce policies and procedures specifically for the transportation side of the company
  • Ensure drivers and warehouse workers have up-to-date safety training and are aware of company regulations and industry standards
  • Review new employee documents such as driver abstract
  • Conduct driver evaluations throughout hiring process, then yearly and as required
  • Help strengthen and upgrade employee driving skills
  • Prepare orientation to train new drivers on safety and compliance, trucking industry knowledge, and company regulations
  • Oversee emergency fueling on the road and equipment refueling in the warehouse
  • Monitor fuel stock and prices to get the best deals
Human Resources
  • HR Director
  • HR Generalist
  • Recruitment/Talent Acquisition Manager
  • HR Specialist
  • Recruitment/Talent Acquisition Assistant
  • HR Administrative Assistant
  • Employee Relations Manager
  • Occupational Health And Safety Trainer
  • Payroll/Benefits Administrator
  • HR Risk Manager
  • Oversee all members of the HR department
  • Address any major concerns within the department and the company
  • Organize and provide onboarding orientation
  • Offer support and conflict resolution to all employees
  • Set HR policy for employees
  • Work with managers to increase their knowledge of diversity and conflicts in the workplace
  • Create initiatives around the company to help integrate support, diversity, and inclusion into everyday work
  • Oversee recruitment process
  • Create job postings, look through resumes, interview candidates, and offer employment when necessary
  • Work to promote a diverse, inclusive, and team-oriented workplace by implementing policies and programs
  • Help with recruitment and onboarding
  • Work with Employee Relations Manager to provide possible solutions to employee conflict in any department
  • Assist the Recruitment/Talent Acquisition Manager with the recruitment process
  • Work with manager to prepare job postings, set up interviews, and keep records
  • Coordinate and participate in recruitment events and initiatives
  • Update social media pages to promote job postings
  • Assist with main HR duties such as constructing offer letters, keeping employee files up to date
  • Other tasks may include helping prepare for a candidate interview, filing, and data entry
  • Handle employee conflict
  • Develop new policies
  • Conduct performance reviews
  • Set up strategies on various topics to inform employees of conflicts that can arise in the workplace
  • Investigate employee violations and terminations
  • Must be qualified to train new employees during onboarding, or existing employees when updates have been made
  • Teach by lecture and visuals such as PowerPoint with anywhere from one to a classroom of candidates
  • Create awareness of the Provincial health and safety regulations, especially those that apply in the workplace
  • Provide routine processing of payroll and benefits
  • Help the Talent Acquisition Manager with onboarding for new employees by collecting payroll and benefits information, providing company policies, and arranging health and safety orientation
  • Ensure the confidentiality of HR records containing employee information, including bank information
  • Respond to HR Director and any employee inquiries in a timely manner
  • Write a risk management plan for when incidents occur in the workplace – what will you do? How will you handle the situation?
  • Ensure that all incidents are handled as efficiently as possible
  • Create awareness of risk management plan throughout the company
Administration
  • Data Entry Clerk
  • Manifest Clerk
  • Receptionist
  • Driver Check-In Clerk
  • Administrative Assistant
  • Customs Clerk
  • Imaging Clerk
  • Freight Claims/Claims Agent
  • Various tasks such as routine data entry, answering calls
  • Prepare fuel tax reports
  • Scan, copy, organize, and stamp paperwork
  • Prepare trip load paperwork
  • Match bills to manifests
  • Manage POD forms
  • Organize paperwork for truck load
  • Prepare all driver invoices and record the times that the driver receives and returns invoices
  • Prepare manifests, shipping memos, and price stickers for load
  • Close all routes when needed as per schedule
  • Answer and transfer calls to appropriate department
  • Greet guests and tend to their needs
  • Deal with mail distribution – receive and sort
  • Deal with incoming and outgoing weekly deliveries
  • Assist with Administration if needed
  • Review driver paperwork
  • Scan and review to ensure accurate paperwork
  • Review product and ensure the correct credit code is applied
  • Review truck logbook
  • Data entry of credits
  • Provide administrative support, such as tracking and recording data about employees, inventory, and product delivery
  • Provide service to fellow employees and customers either by phone, email, or in person
  • Prevention and inspection of any problems at the border, such as truck or freight issues
  • Ensure that paperwork is accurate and timely to keep process flowing
  • Develop customer relations by ensuring their needs are met in a timely manner
  • Scan all types of documents into electronic copies for various departments
  • Sort the documents into the appropriate departments
  • Ability to handle confidential documents appropriately
  • Meet department deadlines
  • Manage claim files and find ways to negotiate and help customers
  • Resolve customer claims such as short or damaged freight and find reasonable solution
Warehouse
  • Manager
  • Dock Supervisor
  • Shift Supervisor
  • Dock Worker
  • Shipper/Receiver
  • Forklift Operator
  • Runner
  • Crane Operator
  • Provide department leadership and support on a daily basis
  • Train staff on all parts of the warehouse – make them familiar with the environment
  • Keep staff updated on health and safety policy and maintain a safe work environment
  • Recommend ways to improve department and how staff can get involved
  • Oversee proper loading and unloading of freight in terminal
  • Assist in managing logistics to ensure accurate and efficient deliveries
  • Direct Dock Workers to appropriate warehouse and answer any questions or concerns
  • Train warehouse associates on all equipment if needed, rotate shifts
  • Provide support to warehouse associates in all aspects of the department
  • Promote safety and compliance
  • Address any problems that arise and recommend ways to improve the process
  • Load and unload trucks
  • Inspect load for OS&D
  • Place load in appropriate place in warehouse after unloading
  • Handle load according to company policy
  • Track and document incoming and outgoing products
  • Prepare and keep record of freight
  • Examine freight before loading
  • Pre-forklift driver inspection to ensure safety
  • Ensure product is not damaged
  • Transport product from warehouse to appropriate trailer, and from trailer to appropriate spot in warehouse
  • Accuracy is key – record shipment information to maintain accurate inventory
  • Assist Parts Manager and Parts Technician by picking up and delivering parts and equipment
  • Maintain accurate inventory and see what parts need to be ordered
  • Ability to operate a travelling or stationary overhead crane
  • Lift and move loads to the correct location using the amenities on the crane (i.e. hook or sling)
  • Ability to manipulate crane to get into tight, hard-to-reach areas
  • Inspect crane often to ensure safety
  • Oversee load attachment and determine safety
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