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12 May 2022

Full-Time Rail Dispatcher

Armour Transportation Systems (Moncton, NB) – Posted by THRSC Atlantic –  Moncton, NB

Job Description

Armour Transportation Systems is currently seeking a Rail Dispatcher to join our team in Moncton, New Brunswick. The successful candidate will organize, plan, coordinate, and communicate the efficient and effective movement of equipment and freight while providing superior service to our customers.

Essential Duties and Responsibilities:

  • Ensure compliance with safety measures.
  • Work in a professional manner with our business partners, terminals, and customers to remove barriers in the movement of equipment and freight. 
  • Work in conjunction with departments to ensure proper functioning and optimal use of equipment, i.e., rail asset, chassis asset, avoidance of detention.
  • Perform multimodal transit planning.
  • Provide effective solutions for operational modes of transit corridors, considering all locations and modes of transit, i.e., rail, road, vessel.
  • Provide clear communication to drivers, ensuring they are equipped with the necessary paperwork and information to complete their job successfully. 
  • Work in conjunction with steamship lines, Oceanex, CN, CP tracking of units i.e., left behinds.
  • Billing, RV’s creation, etc.
  • Communicate opportunities found, with applicable departments or terminals, and work with them as a team towards resolutions.
  • Manage duty priorities for various transit.
  • Respond to any correspondence and voice mails with agreed timelines.
  • Attend any pre-planned meetings, training sessions and events (i.e., transition meetings, daily review, safety meetings, and employee events).
  • Vacation coverage as required and work with drivers to plan vacation coverage each week and update supervisors on the visibility plan.
  • Additional duties may be assigned by the Multimodal Operations Manager, dependent upon business requirements.

Essential Competencies:

  • Able to analyze situations, identify problems or conflicts, and negotiate win-win scenarios.
  • Ability to adapt to every changing priority and deadline.
  • Excellent time management skills with the ability to multitask and meet deadlines. 
  • Self-motivated with the ability to make analytical decisions. 
  • Ability to multitask at a high level.

Working Conditions:

  • Fast-paced environment. 
  • Ability to work shifts when required work to cover gaps.
  • Ability to handle a high volume of customer and driver communication, including via email, satellite, and phone.

Technical Skills:

  • Dispatch experience and understanding of the TruckMate system are considered an asset.
  • Strong knowledge of Microsoft Office, with the ability to prepare reports in Word and Excel.
  • Strong typing and computer skills.

Company Website: http://armour.ca

How to Apply

Deadline to submit:  May 27, 2022 https://armour.hiringplatform.ca/processes/71098-rail-dispatcher?locale=en

Job Categories: Employer of Choice. Job Types: Full-Time.

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